Digital Transformation Leader

We partner with clients to understand their business context, identifying opportunities for innovative technology solutions. Our Application & Technology consultants are trusted advisors, delivering best-in-breed solutions that meet business aspirations.

Our consulting business focuses on customer outcomes and enduring relationships. We aim to grow revenue and increase value contribution by:

• Providing industry-leading services to enhance customer satisfaction and enable business value
• Advocating for innovation, offering expertise and specialization through a high-performance organization
• Driving optimized solutions via an agile and efficient methodology

Position Description

As part of the OC ANZ Capability Team, the Solution Capability Leader (SCL) / Practice Manager - Digital will be responsible for:

• Developing and leading a high-performance team
• Building strategic customer relationships
• Driving pre-sales and growth, working with sales teams
• Identifying, developing, and gathering innovative solution capabilities, IP, and service offerings
• Providing best-in-class services and ensuring customer satisfaction
• Ensuring quality, timely, and cost-effective solution outcomes via hands-on governance and review of projects from pre-sales through to customer outcomes

You will have an understanding of digital technologies and data and how these can be applied to enable customers to drive outcomes.

The SCL will develop the Technology capability team, foster alignment with internal collaborators, drive operational excellence, while supporting best-in-class customer engagement to assure retention and expansion of the Oracle customer base.

Career Level - M2

Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.

We put our people first with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law.

* Which includes being a United States Affirmative Action Employer

Seeking a Solution Capability Leader (SCL)

Key Responsibilities:

• Working towards the strategic direction, ensuring profitable growth of the team, quality of consulting delivery, and maintaining customer satisfaction and advocacy
• Be a hands-on mentor with high levels of energy, passion, creativity, and enthusiasm
• Ensure solution delight and adoption for our customers
• Drive pre-sales and bookings growth for the practice, working with sales teams
• Lead staffing and capacity planning to ensure the right capacity and capability and utilization, developing product, industry, and soft skills across your team, coach, handle, and develop your team
• Ensure Solution Governance for projects where your solution pillars are being implemented
• Empower and develop a team of highly skilled Consulting professionals to be highly proficient, fully certified in the appropriate Oracle Applications/Technology stack, driving high performance and individual career growth
• Drive employee delight to attract and retain a committed team
• Maintain a personal billable utilization
• Run IP harvesting and reuse across projects for your solution pillar
• Measure and assess group goals and performance against specific outcomes
• Advise and ensure the implementation of operational policies within the team
• Establish strong, enduring, and collaborative relationships with Customers and other Oracle LOB's
• Build customer and partner relationships to ensure excellence in service delivery and solution delight
• Anticipate opportunities for improvement, and/or handle escalations for solution and capability issues to achieve positive outcomes and influence policy/practice to streamline engagements
• Contribute to the strategic direction of the OC ANZ Applications and Technology Practice

Knowledge and Experience:

• Proven experience (10+ years) relevant to the position, including 3+ years of Consulting management experience
• Direct line management experience including project, people, and customer
• Senior-level Customer-facing skills to represent Oracle and drive discussions regarding solution benefits, alignment, best practices, and risk mitigation
• Able to articulate solutions with respect to the business requirements of the customer
• Experience in establishing and effectively leading a delivery team including management of key consulting KPI's
• Excellent interpersonal, communication, and leadership skills
• Ability to work within a dynamic and complex environment
• Able to network and develop strong business relationships

Mandatory Skills:

• Expertise in at least two of the Solution Pillars (Oracle technologies) you are responsible for including
• Digital Experience (Visual Builder Cloud VBCS, Applications Express APEX, Mobile development, Cloud Native etc.)
• CX Tech (Responsys, Eloqua, Infinity, Unity etc.)
• Analytics (Oracle Analytics Cloud OAC, Fusion Analytics Warehouse FAW etc.)
• Reporting (Oracle Transactional Business Intelligence OTBI, Business Intelligence Publisher BIP)
• OCI AI/ML (Digital Assistant, Language, Speed, Vision, Document Understanding, Anomaly, Forecasting, Cohere)
• Expert Knowledge of one of the domains above is essential, and reasonable knowledge across others preferred.
• Experience on PaaS architecture and design, implementation, and continuous improvement

Life at Oracle and Equal Opportunity

An Oracle career can span industries, roles, Countries, and cultures, giving you the opportunity to thrive in new roles and innovate while blending work life in.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability.

We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

We believe that innovation starts with diversity and inclusion, and to create the future, we need talent from various backgrounds, perspectives, and abilities.

We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, interview process, and in potential roles to perform crucial job functions.

That's why we're committed to creating a workforce where all individuals can do their best work.

Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law.

* Which includes being an Australian Affirmative Action Employer