Claims Consultant

2 weeks ago


North Lakes, Queensland, Australia Fuse Recruitment Full time

About your new company

Fuse Recruitment is a leading insurance recruitment agency, specialising in the placement of talented professionals within the sector. In this role, you will be part of an expert team that delivers successful outcomes for clients.

Salary: $65,000 - $80,000 per annum (dependent on experience)

This is a full-time position, with rotational shifts between the hours of 6am – 6pm. Shifts will be rostered Monday – Saturday (one Saturday shift every 7-8 weeks).

The successful candidate will enjoy additional leave days, employee discounts on insurance products, and the opportunity to join a fast-growing business.

Job Description

  • Manage the full claims process from lodgement to settlement
  • Liaise with customers to provide empathetic and professional support
  • Act as the initial lodgement point for customers
  • Negotiate options as required for accurate processing of claims
  • Work within set procedures and standards to ensure all claims are processed in an efficient and effective manner

Required Skills and Qualifications

  • A proven track record of claims management experience or similar in a complex customer service environment
  • Excellent communication and phone skills
  • A detail-oriented approach with a commitment to delivering excellent customer service
  • Highly organised and able to work under pressure in a fast-paced environment
  • Proven analytical and critical thinking capabilities
  • Ability to show empathy and compassion by providing best commercial outcome

Benefits

  • Join a team of experts that celebrates success
  • Annual company-wide celebrations with regular interstate trips
  • Join a fast-growing business
  • Enjoy additional leave days (e.g. paid wellness and volunteering leave)
  • Employee discounts on insurance products


  • North Lakes, Queensland, Australia Fuse Recruitment Full time

    OverviewFuse Recruitment, a specialist recruitment agency in the insurance industry, is seeking a skilled Claims Consultant to manage the end-to-end claims process for their reputable clients. This dynamic role involves handling customer support, claims processing, and problem-solving.About the RoleWe are looking for a highly motivated individual with...


  • North Lakes, Queensland, Australia Auto & General Full time

    Role OverviewWe are seeking a skilled Home Claims Consultant to join our team. As a key member of our team, you will play a crucial role in providing exceptional service to our customers by managing their home insurance claims from start to finish.

  • Knowledge Consultant

    4 weeks ago


    North Lakes, Queensland, Australia Auto & General Full time

    Job SummaryWe are seeking a highly skilled Knowledge Consultant - Claims to join our team at Auto & General. The successful candidate will be responsible for managing and maintaining our knowledge base to ensure it remains up-to-date and relevant to our Claims & Assessing team.Key ResponsibilitiesCreate and maintain knowledge articles and requests within...

  • Claims Manager

    1 week ago


    North Lakes, Queensland, Australia Fuse Recruitment Full time

    Fast-Growing Insurance Underwriter Seeks Dedicated Claims ConsultantAt Fuse Recruitment, we specialise in recruitment for the insurance industry. We are looking for a skilled Claims Consultant to join our client's team as an end-to-end claims manager.Job OverviewThis is a full-time role with rotational shifts between 6am – 6pm, Monday – Saturday (one...


  • North Lakes, Queensland, Australia Auto & General Full time

    We are seeking a skilled Home Claims Consultant to join our team at Auto & General. In this role, you will play a crucial part in providing excellent service to our customers by helping them navigate the home insurance claims process.The successful candidate will be responsible for managing the entire claims process from start to finish, working closely with...

  • Claims Expert

    2 weeks ago


    North Lakes, Queensland, Australia Auto & General Full time

    We are seeking an experienced Claims Expert to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering superior claims service and managing portfolios with exceptional results.Your primary objective will be to determine liability on disputed claims, investigate, negotiate costs, recover costs of repairs, and liaise...


  • North Lakes, Queensland, Australia Fuse Recruitment Full time

    Claims Consultant Role OverviewFuse Recruitment is seeking a dedicated and experienced Claims Consultant to join their team. The ideal candidate will have a proven track record of managing claims in a complex customer service environment.


  • North Lakes, Queensland, Australia Auto & General Full time

    Company Overview:Auto & General is a leading provider of general insurance products, dedicated to safeguarding customers in their time of need. With a range of award-winning brands, including Budget Direct, we offer innovative solutions to protect individuals and families.About the Role:We are seeking an experienced Home Claims Consultant to join our team at...

  • Claims Expert

    2 weeks ago


    North Lakes, Queensland, Australia Auto & General Full time

    Auto & General: Become a Claims ExpertWe are seeking an experienced Claims Consultant to join our team.About the Role:This is a challenging and rewarding opportunity to work in a fast-paced claims environment. As a Claims Expert, you will play a crucial role in ensuring the best possible recovery outcome occurs by proactively contacting our TP's customers to...


  • North Lakes, Queensland, Australia Fuse Recruitment Full time

    We are seeking a dedicated Claims Consultant to join our team at Fuse Recruitment. This full-time role involves managing the end-to-end claims process for reputable brands in the insurance industry.The successful candidate will work rotational shifts between 6am – 6pm, Monday – Saturday (one Saturday shift every 2-3 weeks). They will be responsible for...


  • North Lakes, Queensland, Australia Auto & General Full time

    About the Role:We're seeking a Home Claims Consultant to join our team. As a Home Claims Consultant, you'll help customers with their home insurance claims, providing excellent service and managing the claims process from beginning to end.Key Responsibilities:Work with external experts to manage the claims process.Review reports and documents to make...


  • North Lakes, Queensland, Australia Auto & General Full time

    Auto & General  Job Summary:Diligent and organized Claims Consultant required to investigate, evaluate and negotiate claims cases with a deep understanding of the claims process and meticulous attention to detail.  Key Responsibilities:Analyzing policy coverage and evaluating claims data for accuracy and completenessNegotiating with third-party insurers...


  • North Lakes, Queensland, Australia Auto & General Full time

    We are seeking a skilled Home Claims Consultant to join our team at Auto & General. In this role, you will play a crucial part in providing exceptional service to our customers by handling their home insurance claims with care and professionalism.As a key member of our team, you will be responsible for managing the entire claims process from start to finish,...


  • North Lakes, Queensland, Australia Fuse Recruitment Full time

    Company OverviewFuse Recruitment is a leading provider of recruitment services for the insurance industry. We specialize in matching top talent with exciting opportunities.SalaryThe estimated annual salary for this Claims Consultant position is $65,000 - $85,000, depending on experience and qualifications.Job DescriptionWe are seeking a skilled Claims...


  • North Lakes, Queensland, Australia Fuse Recruitment Full time

    The Complex & Legal Claims Consultant role at Fuse Recruitment presents a unique opportunity for a skilled professional to join a dynamic team in the insurance industry. With a focus on complex liability and legal claims, this position demands strong analytical and problem-solving skills.About the RoleAs a Complex & Legal Claims Consultant, you will be...


  • North Lakes, Queensland, Australia Auto & General Full time

    Delivering Exceptional Claims ServiceAt Auto & General, we are seeking a skilled Claims Consultant to provide superior claims service, ensuring the delivery of timely and effective solutions to our clients. This role requires a sound knowledge of the claims process, with a sharp eye for detail and well-grounded negotiation and communication skills.Key...


  • North Lakes, Queensland, Australia Auto & General Full time

    Auto & General Insurance Claims Consultant RoleWe are seeking an experienced Claims Resolution Specialist to join our team at Auto & General. This is a challenging and rewarding opportunity for a skilled professional who can effectively handle claims, negotiate with clients, and provide exceptional customer service.About the Role:We offer a competitive...


  • North Lakes, Queensland, Australia Auto & General Full time

    Job OverviewWe are seeking an experienced Claims Consultant to join our team at Auto & General. As a key member of our claims department, you will play a crucial role in delivering exceptional claims service to our customers.This is a challenging and rewarding opportunity for a skilled professional with a passion for claims management. If you have the skills...


  • North Lakes, Queensland, Australia Auto & General Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior Claims Operations Manager to lead our Motor Claims team.About the RoleThis is an exciting opportunity to work with a dynamic team and contribute to the growth and success of Auto & General. As a Senior Claims Operations Manager, you will be responsible for managing a team of claims...


  • North Lakes, Queensland, Australia Auto & General Full time

    We are seeking an experienced Senior Claims Consultant to join our team at Auto & General. The successful candidate will be responsible for managing a portfolio of complex, high-value claims and building strong relationships with internal and external stakeholders.Key Responsibilities:End-to-end management of a portfolio of complex claimsBuilding and...