Claims Processor Specialist

4 weeks ago


North Lakes, Queensland, Australia Fuse Recruitment Full time

We are seeking a dedicated Claims Consultant to join our team at Fuse Recruitment. This full-time role involves managing the end-to-end claims process for reputable brands in the insurance industry.

The successful candidate will work rotational shifts between 6am – 6pm, Monday – Saturday (one Saturday shift every 2-3 weeks). They will be responsible for liaising with customers, negotiating options, and processing claims efficiently and effectively.

Key Responsibilities:

  • Liaise with customers to provide empathetic and professional support
  • Negotiate options as required for accurate processing of claims
  • Work within set procedures and standards to ensure all claims are processed in an efficient and effective manner

Requirements:

  • Proven track record of claims management experience or similar in a complex Customer Service environment
  • Great communication and phone skills
  • A detail-oriented approach with a commitment to delivering excellent customer service
  • Highly organised and able to work under pressure in a fast-paced environment
  • Proven analytical and critical thinking capabilities
  • Ability to show empathy and compassion by providing best commercial outcome

The successful applicant can expect a $80,000 - $100,000 per annum salary, depending on experience. We offer a competitive package with additional monthly performance-based bonuses, annual company-wide celebrations, and regular interstate trips.

At Fuse Recruitment, we specialise in recruitment for the insurance industry. Our experts source candidates for established clients across the country. If you're a Claims Consultant looking for your next opportunity, we'd love to hear from you.



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