Hotel Guest Services Specialist

1 day ago


Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $75,000
Hotel Guest Services Specialist

We are seeking a Hotel Guest Services Specialist to provide exceptional customer service and support to our guests. This role will involve managing guest inquiries, checking in and out of guests, and ensuring the smooth operation of the hotel.

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Key Responsibilities:
  • Provide timely and effective email and phone management
  • Check in and out of guests
  • Manage guest inquiries and resolve issues promptly
  • Ensure the hotel's high standards of customer service are maintained
Requirements:
  • Minimum 1 year's experience in a similar role
  • Strong ability to use basic Microsoft Office systems
  • Excellent problem-solving skills and ability to be flexible
  • Strong written and verbal communication skills
What We Offer:
  • Career progression opportunities
  • Immediate start
  • A growing company with ongoing career opportunities
  • Central working location close to public transport


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