Hotel Guest Service All Rounder

6 days ago


Melbourne, Victoria, Australia Best Western Buckingham International Hotel Full time

A Melbourne Bayside 4 star hotel encompassing 70 rooms, great conference and function facilities. We are pride of having been providing top level guest services to our clients over the past decade.

We are expecting a customer service all-rounder to join our team.

**Responsibilities**:

- Able to use our room reservation system to answer customers' inquires and making bookings, changes for them
- High level meet and greet clients
- Functions and events preparation
- Overlook events services, including corporate meeting, functions, and other social events.
- Cooperate with F&B, housekeeping and Front office department for any hotel operation or guests related matter.
- Client relationship management

**Requirements**:

- Polite and tactful personality
- Attention to detail
- Patient, keen on dealing with people
- Having excellent interpersonal skills
- A great team leader
- Able to work multiple tasks under pressure, have high organizational skills
- Strong time management, interpersonal, communication and presentation skills and a friendly, mature approach to your work
- Relevant working experience in Food and Beverage or Hotel services
- Able to work various shifts

What we provide:

- Professional work environment
- Working in an open minded team
- Opportunity for career growth and development

If you have a passion for this role, want to be part of our team then we want to hear from you

**Salary**: $26.00 - $30.00 per hour

Schedule:

- 8 hour shift



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