
Strategic Enterprise Account Manager
5 days ago
We seek an experienced Account Manager to join our team. As a key sales professional, you will be responsible for managing a portfolio of enterprise accounts, ensuring deep engagement and revenue expansion through cross-selling and up-selling.
About Our BusinessOur company is a leading provider of human capital management (HCM) solutions for frontline and flexible workforces. Our employee-centric HCM suite includes Workforce Management (WFM), HR, Payroll, and Wellbeing, built on strong foundations since 2002.
We support over 2300 customers and almost 1 million employees under management in 30+ countries, across various industries, including healthcare, education, hospitality, retail, and local government.
Today, we have offices worldwide.
The RoleAs an Account Manager, you will be an experienced relationship owner, commercial strategist who thrives in complex sales environments. You will operate with a deep understanding of enterprise dynamics and be skilled at uncovering opportunities that deliver customer value and drive revenue expansion.
You will be confident engaging with senior leaders, navigating internal environments, and owning strategic conversations that impact long-term partnerships.
Key responsibilities include:
- Managing a portfolio of enterprise accounts, ensuring deep engagement and revenue expansion.
- Leading account planning initiatives to uncover opportunities aligned to both business goals.
- Acting as a commercial advisor and customer advocate across internal teams.
- Applying Challenger Sales and MEDPIC methodology to influence stakeholders and build robust deal strategies.
- Developing internal relationships to ensure customer needs are met with excellence and speed.
- Maintaining CRM accuracy and providing reliable forecasting and reporting.
Deep experience in enterprise SaaS account management within HR technology.
Sales-oriented mindset towards account management.
Continual drive for growth and commercial success within your accounts.
Strong understanding of enterprise buying cycles and stakeholder management.
Demonstrated ability to build and execute long-term account strategies.
Track record of meeting or exceeding commercial targets through account expansion.
Experience leading commercial conversations and solution alignment.
Proficiency in CRM platforms and pipeline forecasting.
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