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Lindfield, New South Wales, Australia Commonwealth Bank Full timeDelivering Exceptional Customer Experience in Estate SettlementsThe Commonwealth Bank of Australia (CBA) is seeking an Executive Manager to lead its Estate Settlements and Specialised Services team. As a key member of the Chief Operations Office, this role will be responsible for managing end-to-end processes, ensuring brilliant customer outcomes, and...
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Lindfield, New South Wales, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking an experienced Executive Manager to lead our Estate Settlements and Specialised Services team. This is a key leadership role that requires a strong understanding of operations management, stakeholder engagement, and strategic planning.
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Lindfield, New South Wales, Australia Commonwealth Bank Full timeAbout the RoleThe Commonwealth Bank of Australia is seeking an experienced leader to join its Estate Settlements and Specialised Services team as an Executive Manager. This is a critical role that requires exceptional leadership skills, strategic thinking, and a deep understanding of the banking industry.The successful candidate will be responsible for...
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Lindfield, New South Wales, Australia Commonwealth Bank Full timeAbout the RoleThe Commonwealth Bank is seeking an Executive Manager to lead the Estate Settlements and Specialised Services team. As a key member of the Chief Operations Office, you will be responsible for delivering brilliant customer service experiences every time, safely and efficiently.Key responsibilities include:Leading a team of operational experts to...
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Executive Manager Estate Settlements and Specialized Services
2 months ago
The Commonwealth Bank of Australia is seeking an experienced Executive Manager to lead the Estate Settlements and Specialized Services team. As a key member of the Chief Operations Office, you will be responsible for delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Lead a high-performing team to design and execute processes and services that meet customer needs
- Develop and implement strategic workforce plans to meet business objectives
- Manage risk and ensure compliance with regulatory requirements
- Collaborate with cross-functional teams to drive business outcomes
- Drive innovation and improvement initiatives to enhance customer experiences
- Proven experience in leading large-scale operations and managing complex teams
- Excellent commercial acumen and analytical skills
- Strong communication and stakeholder management skills
- Ability to drive results and manage multiple deliverables
- Customer-obsessed mindset and commitment to delivering exceptional customer experiences
The Commonwealth Bank of Australia offers a dynamic and supportive work environment, with opportunities for career growth and development. We are committed to attracting and retaining top talent and offer a competitive salary and benefits package.
