Executive Manager Estate Settlements and Specialised Services Lead
2 weeks ago
About the Role
The Commonwealth Bank of Australia is seeking an experienced leader to join its Estate Settlements and Specialised Services team as an Executive Manager. This is a critical role that requires exceptional leadership skills, strategic thinking, and a deep understanding of the banking industry.
The successful candidate will be responsible for leading a team of professionals who are dedicated to managing deceased estates, providing exceptional customer service, and ensuring that all operations are conducted in a safe and efficient manner.
Key Responsibilities
- Lead a team of professionals in managing deceased estates and providing exceptional customer service
- Develop and implement strategic plans to improve operational efficiency and reduce risk
- Build and maintain strong relationships with key stakeholders, including product, technology, and risk teams
- Collaborate with the Retail Operations extended leadership team to ensure that the objectives of the RO division are met and exceeded
Requirements
- Demonstrable experience in leading large, complex operations
- Excellent commercial acumen and analytical skills
- Strong attention to detail and quality
- Innovative and able to drive results
- Excellent verbal and written communication skills
- Proven capability in customer-obsessed practices and outcomes
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Lindfield, New South Wales, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking an experienced Executive Manager to lead our Estate Settlements and Specialised Services team. This is a key leadership role that requires a strong understanding of operations management, stakeholder engagement, and strategic planning.
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Lindfield, New South Wales, Australia Commonwealth Bank Full timeAbout the RoleThe Commonwealth Bank is seeking an Executive Manager to lead the Estate Settlements and Specialised Services team. As a key member of the Chief Operations Office, you will be responsible for delivering brilliant customer service experiences every time, safely and efficiently.Key responsibilities include:Leading a team of operational experts to...
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