
Drive Business Growth as a Retail Operations Specialist
3 days ago
We are seeking a Store Operations Manager to lead our retail team in the Gold Coast. This role requires someone who can establish and grow our presence in the region, while driving commercial outcomes and developing a passionate team.
About the Role
This is an exciting opportunity to join a dynamic retail group with a growing portfolio of stores across the country. As a Store Operations Manager, you will play a pivotal role in shaping the future of our brand in the Gold Coast.
You will be responsible for leading from the front – cultivating an elevated customer experience, driving commercial outcomes, and developing a passionate team who live and breathe the brand.
Responsibilities
- Cultivate a high-performing team by coaching, developing, and motivating them to deliver exceptional service and store standards.
- Develop and implement strategies to drive commercial growth, improve operational efficiency, and enhance the customer experience.
- Work collaboratively with cross-functional teams to ensure brand consistency, visual presentation, and overall store appearance.
- Maintain a safe and positive working environment by adhering to all workplace health & safety guidelines.
- Apply leadership to new chapter initiatives for our brand in the Gold Coast.
Qualifications
- Experience in retail management, preferably with a portfolio of 6 stores or more.
- A customer-first mindset with a focus on creating elevated in-store experiences.
- Strong people leadership skills – you're a coach, motivator, and mentor who can develop and retain top talent.
- High attention to detail with a natural flair for visual presentation.
- Confidence in managing store operations, financial reporting, and performance KPIs.
- Impeccable communication and organizational skills.
- Agility and flexibility – as we know each day is different and throws different challenges your way.
Benefits
- Competitive salary + monthly performance-based bonuses.
- Monthly wardrobe allowance to wear the latest fashion trends.
- Discounts on our branded products – because you love what you do.
- Access to our Employee Assistance Program (EAP) and exclusive team benefits.
- Work in a beautiful, boutique environment with a supportive and fashion-forward team.
- Be part of a dynamic retail group that's growing nationwide.
What We Offer
We offer a competitive salary, monthly bonuses, and a range of benefits to support your personal and professional growth. Our company culture values teamwork, innovation, and customer satisfaction – making it the perfect place to build your career.
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