Account Portfolio Manager

2 weeks ago


Melbourne, Victoria, Australia Atradius Full time

Job Overview

Atradius is seeking an experienced Account Portfolio Manager to join our team. The successful candidate will be responsible for managing customer portfolios, generating revenue, and providing excellent customer service and support.

Main Responsibilities:
Develop and retain existing customer relations with the aim of maximizing income growth.Identify and support the development of business opportunities for additional sales of services and products.Apply an understanding of policy structures, country requirements, legal aspects, and cultural sensitivities.Handle and process credit limit applications, reports, and any other necessary information required in servicing accounts.Provide administrative support and prepare all required information necessary for setting up draft policies, submissions, renewals, or maintaining policy records according to local procedures and guidelines.Activate new policies and process transfers of credit limits.Process cancellations of accounts and notification of cancellation of credit limits.Assist in obtaining documentation for claims.Assist with internal reporting requirements (policy performance reports) in line with Atradius's overall policies, standards, and systems.Act as an Atrium helpdesk for Insured's/Brokers.

Requirements:
A university graduate with a bachelor's degree or above, with a focus in finance, accounting, economics, law, or business administration.Up to 3 years of working successfully in an Account Management role or have a strong trade credit background with a transferable skill set.Strong analytical skills and the ability to work independently as well as sharing expertise within the team and with brokers and customers.Excellent writing skills and fluency in English.

Candidates will require a good knowledge of the local market and industries.


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