
Careers In Export And Import
1 day ago
We are seeking a talented and energetic professional to join our dynamic team as a Customer Service Representative. This role will best suit strong communicators who can meet strict deadlines and multitask effectively.
About the RoleThis position is perfect for individuals looking to establish themselves in an ever-growing industry. With opportunities to work with a broad range of customers and cargoes, this role will involve all aspects of Export & Import processes and focus on customer service.
Main Responsibilities:- Deliver high-level customer service in all dealings with principals and clients
- Manage regular phone and email interactions
- Process Import/Export activities including bookings, documentation, and invoicing
- Ensure operational activities are completed within designated timeframes
- Update relevant systems with shipment information
- Liaise with shippers, importers, and principal offices worldwide
- Perform ad-hoc administration and reporting tasks
- Ability to work under pressure and manage seasonal volumes
- Proven experience in a customer service role
- Strong attention to detail and accuracy
- Excellent English verbal and written communication skills
- Team player
- We invest in our people through development and training
- Permanent opportunity with a leading service provider
- Diverse team with a focus on inclusion and support
- Internal opportunities for growth and development
- Access to career development plans and pathways
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