Reliability Engineering Group Lead

2 weeks ago


North Melbourne, Victoria, Australia Telstra Full time
About Telstra

We're a global telecommunications company that's passionate about helping our customers connect faster, better, and smarter. With a presence in 22 countries, we offer a wide range of products and services to meet the needs of individuals and businesses.

Job Description

Role Overview

We're seeking an experienced Reliability Engineering Group Lead to join our Product and Technology team. As a key member of our team, you'll play a crucial role in enhancing customer and employee experiences by inspiring and educating developers about Site Reliability and Observability practices.

You will lead the construction and management of CI/CD pipelines, drive automation and monitoring improvements, and facilitate the adoption of enterprise-grade tools across technical teams.

Main Responsibilities

  • Establish a clear purpose, mission, and objectives aligned with the overall Telstra strategy through acting as a thought leader on market trends, innovations, and disruptions.
  • Set and drive priorities and roadmap for the technical Capability portfolio for the group. Ensure coordination and alignment between other Groups through the QBR process.
  • Take ownership for mitigation and removal of business and operational impediments for the Group.
  • Ensure our technology and processes are designed, built, and maintained to have the capability to anticipate, prevent, detect, withstand, respond, and recover from any and all events securely, reliably, and expediently.
  • Take accountability for technology decisions for technical Capability Portfolio.
  • Drive leadership in establishing commercial impacts and outcomes for technical Capability portfolio.
  • Engage with customers and internal stakeholders to maintain customer focus, drive change, identify gaps, and synthesize feedback.
  • Manage strategic partner/vendor interlocks and roadmap alignment.
  • Make day-to-day scope and benefits decisions for in-flight Capabilities, where multiple Components or Capabilities are impacted.
  • Collaborate with Chapter Area and Chapter leads to agree resource management and allocation to ensure optimal staffing within given budget.
  • Connect with chapter leads to stay aligned on the Group's performance, development, and employee lifecycle activities.
  • Actively lead and support the Group to uplift mission member capabilities and deliver against the strategic outcomes.
  • Act as technical engagement lead across discovery, design, and delivery for cross-functional Group Owners for your function for the designated portfolio.
  • Act as the logical point of engagement for multiple Group Owners.

What We Offer

We offer a competitive salary of $120,000 - $180,000 per year, depending on experience, plus a range of benefits including:

  • Flexible working arrangements
  • Additional leave days
  • Generous incentive programs
  • Parental leave policy
  • Access to 17,000 learning programs
  • Discounts on Telstra products and services

About You

We're looking for someone who has:

  • Demonstrated expertise in implementing and optimizing CI/CD pipelines.
  • Proven ability to design, implement, and maintain robust observability and monitoring solutions, enabling proactive issue detection and rapid incident response.
  • Extensive experience in virtualization technologies and cloud platforms, with a strong understanding of cloud-native architectures and best practices.
  • A proven in-depth experience in DevSecOps.
  • A proactive approach to staying updated with the latest industry trends and technologies, coupled with the ability to adapt and apply new knowledge effectively.
  • Proven capability to engage and collaborate with diverse stakeholders, including developers, business teams, and management, to align technical initiatives with business objectives.
  • A track record of guiding technical teams toward successful project completion, with a focus on mentoring and fostering a culture of continuous improvement.
  • Demonstrated proficiency in project and product delivery, ensuring on-time and high-quality results through effective planning, execution, and risk management.


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