Technical Lead for Reliability and Engineering Health

7 days ago

Melbourne, Victoria, Australia Xero Full time

About the Role

At Xero, we're seeking a skilled Technical Lead for Reliability and Engineering Health to join our Site Reliability Engineering (SRE) team. In this role, you'll have the opportunity to drive and influence the development of our platform, ensuring the most reliable experience for our customers.

Key Responsibilities

  • Contribute to the delivery of projects aligned with team goals, solving complex problems with innovative solutions.
  • Design and maintain robust software components, understanding when to refactor or maintain existing systems.
  • Make data-driven decisions, balancing various perspectives to achieve well-rounded solutions.
  • Advocate for continuous improvement of systems and processes within the team, and across the organisation.
  • Establish reliable processes for feature rollouts, monitor success metrics, and ensure system health and quality.
  • Exposure to on-call duties, including incident management and response, troubleshooting efforts, as well as conducting post-incident reviews and learning from incidents.

Requirements

  • Experience using software engineering to solve operational, reliability challenges and deliver technical initiatives.
  • Proficiency in one or more object-oriented programming languages (C#, JavaScript, Java, Python) or experience with infrastructure-as-code (Terraform, Cloudformation).
  • Experience working with cloud providers such as AWS, Azure or GCP, alongside experience with logging and monitoring tooling such as Sumo Logic and New Relic.
  • Experience with designing, developing and operating internal developer tooling, in a complex distributed systems environment.
  • Strong experience working in a DevOps environment, preferably with exposure to more mature CICD practices and capabilities.
  • The ability to work in a cross-functional, collaborative environment and identify technical dependencies to ensure project success.

Why Xero?

Xero offers a range of benefits, including very generous paid leave, dedicated paid leave to care for your physical and mental wellbeing, an Employee Assistance Program, health insurance, life insurance, and income protection. You'll also have access to wellbeing and sports programmes, employee resource groups, and a beautiful office space.

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