Reliable Systems Engineering Lead
2 weeks ago
Xero is a leading cloud-based accounting platform that empowers small businesses and their advisors to succeed. As a global organization, we strive to deliver exceptional customer experiences through our software and services.
The Head of SRE Observability & Tooling will play a critical role in building and maintaining Site Reliability Engineering's tooling solutions and Observability platform. This leader will be responsible for developing a dedicated team of experienced professionals who will drive enduring reliability at Xero through robust and consistent tooling, automation, and Observability solutions.
This position requires a seasoned leader with a strong technical background, deep experience in SRE, and a passion for building high-performing teams. The ideal candidate will have a proven track record in leadership roles, with the ability to inspire and empower cross-functional teams to achieve operational excellence and drive continuous improvement.
Key responsibilities include:
- Developing and implementing a comprehensive Observability strategy to ensure maximum visibility into system performance and behavior.
- Building a world-class tooling ecosystem owned and delivered by highly skilled SRE professionals.
- Fostering a culture of customer-first thinking, coupled with a strong product mindset, understanding, and anticipating customer needs.
We offer a competitive salary range of $180,000 - $220,000 per annum, depending on location and experience. In addition to a base salary, you will also receive:
- A generous paid leave package, including statutory holidays.
- Dedicated paid leave to care for your physical and mental wellbeing.
- An Employee Assistance Program to access mental health care for you and your family.
- Health insurance, life insurance, and income protection.
- Wellbeing and sports programmes.
- Employee resource groups.
- 26 weeks of paid parental leave for primary caregivers.
- An Employee Share Plan.
- Beautiful offices.
- Flexible working.
- Career development opportunities.
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