Customer Service Representative

4 weeks ago


Melbourne, Victoria, Australia Great Southern Bank Full time

As a Customer Service Representative at Great Southern Bank, you will be the first point of contact for our customers and their retail banking needs. Your role will provide support and serve the local community, helping customers meet their financial goals through our great value savings, insurance, and personal lending products.

You will make an impact by:

  • Delivering sales and lending results
  • Supporting our purpose of helping every Australian own their own home

To succeed in this role, you will enjoy:

  • Learning new things such as new products, services, and ways of working
  • Challenging yourself to go above and beyond with each customer conversation
  • Meeting new people and building connections in your local community
  • Helping solve problems for customers by matching products and solutions to needs
  • Getting results that help our customers achieve their financial and lifestyle goals
  • Protecting customers through strict adherence and compliance to policies and regulations

At Great Southern Bank, we're committed to building a strong, inclusive, and diverse workplace, where people feel a sense of belonging and are valued, connected, and respected. We value diverse backgrounds, cultures, abilities, ideas, and experiences; recognizing the benefits they bring to our work, our communities, and the way we help our customers.

We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.



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