Chief Operating Officer

1 day ago

Sydney, New South Wales, Australia Matomo Analytics Full time
About Matomo Analytics

We are a leading open-source analytics platform used on over 1 million websites and apps in over 150 countries, available in more than 50 languages. Our mission is to liberate analytics, and we are passionate about measuring for success.

Role Overview

We are seeking a visionary and dynamic Chief Operating Officer (COO) to join our team at Matomo. As our COO, you will lead and inspire the Senior Leadership Team (SLT), including the managers of Marketing, Sales, Customer Support & Success, Product, Engineering, Finance, and People & Culture.

Key Responsibilities
  • Strategic Leadership: Collaborate with the CEO and SLT to develop and execute strategic plans aligned with Matomo's vision and objectives. Guide department managers in implementing growth and profitability strategies, including adapting to market trends and competitive analysis.
  • Operational Oversight: Oversee day-to-day operations, ensuring efficiency and effectiveness across all departments, especially in a remote work setting. Implement and monitor operational policies and procedures to optimise performance, mitigate risks, and leverage remote work tools.
  • Team Management: Manage SLT members, fostering a culture of collaboration, accountability, and innovation. Provide mentorship and professional development to maximise individual and team performance.
  • Performance Management: Establish and monitor key performance indicators (KPIs) and metrics to measure progress towards company goals. Take corrective action as necessary to ensure objectives are met or exceeded.
  • Sales & Marketing Collaboration: Collaborate with Marketing and Sales to develop and execute strategies that drive revenue growth and market penetration. Align sales and marketing efforts with overall business objectives.
  • Cross-Functional Collaboration: Foster strong relationships and collaboration between departments to ensure seamless coordination and communication. Facilitate cross-functional initiatives to address challenges and capitalise on opportunities for improvement.
  • Financial Management: Exhibit strong commercial acumen in financial monitoring and management of company budgets and future forecasting. Develop a strong governance framework on risk management.
Requirements
  • 3-4 years experience in leading teams in a rapidly scaling SaaS company.
  • Proven success in senior leadership roles in SaaS, preferably as a COO or equivalent, with direct management experience of a diverse team.
  • Strong strategic thinking and analytical skills, with the ability to translate vision into action plans and measurable results.
  • Exceptional communication and interpersonal skills, with the ability to build consensus and drive change across all levels of the organisation.
  • Ability to thrive in a fast-paced, fully remote environment, with resilience and adaptability.
  • Bachelor's degree in business administration, management, or a related field; MBA or equivalent preferred.
  • Knowledge of industry best practices and trends (SaaS, Analytics, Security, Privacy, Customer-centric, Product building), with a passion for continuous learning and innovation.
What We Offer
  • Remote work (save many hours on commute, and save money)
  • Co-working space paid for and/or work from home
  • All home office equipment paid for (laptop, desk, chair, standing desk, lights, etc.)
  • Flexible hours
  • 25 days of paid holidays per year plus your national public holidays
  • Sick leave
  • Health Insurance: Your Well-being, Our Priority
  • A huge "playground" to grow your skill set
  • Volunteering Day: Empower Your Impact
  • Bereavement Leave for Pets: Compassion Beyond Boundaries
  • Training Opportunities
  • Mental Health Support Services
  • Up to 30% bonus based on performance
Location

100% Remote work position (Must be based out of New Zealand or Australia)

Diversity and Inclusion

We celebrate the things that make you, you. We are an inclusive employer and do not discriminate against any employee or applicant for employment because of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, marital status or disability.

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