Strategic Business Solutions Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeSolutions Full time $100,000
About the Role

The Strategic Business Solutions Specialist will play a pivotal role in fostering collaboration between customer subject matter experts and our service delivery team.

You will be responsible for demonstrating solutions, working closely with customers to understand and align their requirements, ensuring the configured solutions meet their needs.

  • Key Responsibilities:
  • Demonstrate modern agile values and principles.
  • Acquire in-depth product and utility industry knowledge.
  • Facilitate and attend meetings such as daily stand-ups, sprint planning, and retrospectives.
  • Facilitate workshops and elicit requirements.
  • Analyze and define business requirements, user stories, and acceptance criteria.
  • Analyze, map, and document business processes.
  • Prioritize product backlog with the customer (product owner) to streamline delivery priorities and plan releases.
  • Work with the technical team to develop effective solutions.
  • Provide input into product direction regarding functionality.
  • Provide software training to internal and external customers.
  • Provide testing services to external customers as required.
  • Provide on-site support services.
  • Provide leadership, training, and support to team members.
  • Encourage others to experiment and adopt the Agile mindset, tools, and techniques.
  • Mentor and coach less experienced business analysts.
  • Ensure accurate recording of timesheets and charging of services time.
  • Tailor solutions to meet customers' needs.
  • Abide by Compliance Policies and Procedures.
  • Take reasonable care of your own and other people's Health & Safety in the workplace.
  • Report all incidents and hazards promptly.
  • Support initiatives run by the organization and demonstrate commitment to environmental and social responsibility.
  • Contribute through identifying/proposing local sustainable practices and ideas in accordance with our Sustainability Charter.
  • Utilise our sustainability app by taking part in challenges and improving behaviours to be more sustainable.

Required Skills and Qualifications

To succeed in this role, you will require:

  • A strong understanding of business operations and market trends.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Familiarity with agile methodologies and frameworks.
  • Strong analytical and problem-solving skills.
  • Ability to adapt to changing circumstances.

Benefits

This role offers a range of benefits, including:

  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A competitive salary and benefits package.

Others

Please note that this role is subject to the organization's policies and procedures.

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