Casual Insurance Investigator Position

5 days ago

Sydney, New South Wales, Australia beBeeInvestigation Full time $64,000 - $93,000
Investigations Assistant Role

We are seeking a skilled Investigations Assistant to join our team. This role requires strong communication and organizational skills, with the ability to work effectively in a fast-paced environment.

About the Role
  • This is a casual position that involves working as part of a well-established team based at our head office in Alexandria.

The successful candidate will be responsible for:

  • Providing exceptional customer service and being the first point of contact for all enquiries both internal and external.
  • Updating clients on the progress of all matters.
  • Assisting investigators with field enquiries and case administration.
  • General insurance investigations support.
  • Coordinating meeting room hire and travel bookings.
  • Data entry and administration within our database.
  • Drafting correspondence for internal and external distribution.
  • Other administrative support tasks required.

In return, you can expect:

  • A genuine and friendly working culture where our people are valued.
  • Excellent remuneration & employee benefits.
  • A comprehensive induction and thorough training in our online case management system.
  • Access to our external Employee Assistance Program.
  • The latest tools - Surface Pro & iPhone.
  • Novated lease options.
  • Paid parental leave.
  • Ongoing opportunities for career progression.
About You

To be successful in this role, you will need:

  • Excellent customer service focus and dedication.
  • Intermediate to strong computer skills (Microsoft Office).
  • Experience, exposure and/or an interest within a relevant industry (insurance, factual investigation or legal).
  • Scheduling and appointment setting experience is highly desirable.
  • Strong attention to detail.
  • Exceptional time management and organisational skills.
  • Ability to thrive under pressure.
  • Current police clearance upon commencement.
  • Excellent written & verbal communication skills.

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