Insurance Industry Investigator

2 weeks ago

Sydney, New South Wales, Australia beBeeInsurance Full time $60,000 - $80,000

Investigations Support Role

This role is a key part of our operations, requiring someone with experience in the insurance industry.

Responsibilities:

  • Provide first point of contact for all enquiries both internal and external
  • Keep clients informed about the progress of all matters
  • Support investigators with fieldwork and case administration
  • Offer general insurance investigations assistance
  • Arrange meeting room bookings and travel arrangements
  • Enter data and perform administrative tasks within our database
  • Draft correspondence for internal and external distribution
  • Provide additional administrative support as required

About You

  • Essential – excellent customer service skills and dedication
  • Essential – intermediate to strong computer skills (Microsoft Office)
  • Experience, exposure, or interest in a relevant industry (insurance, factual investigation, or legal)
  • Scheduling and appointment setting experience is highly desirable
  • Strong attention to detail
  • Exceptional time management and organisational skills
  • Ability to thrive under pressure
  • Must have current police clearance upon commencement
  • Excellent written and verbal communication skills

About Us

  • We are an established national business with over 25 years of experience, committed to being respected leaders in the Australian insurance market
  • We value our people and know that exceptional talent is vital for our continued success
  • We are focused on building a high-performing team where collaboration and innovation thrive
  • We strive to connect with our customers and empower them to achieve better results
  • We operate with authenticity and work together to deliver value through every interaction
  • We believe in hard work and rewarding performance

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