Reception Desk Coordinator

3 days ago


Heidelberg, Victoria, Australia Austin Health Full time

About Austin Health

Austin Health is a leading healthcare provider in the region, delivering high-quality patient care and innovative services.

Our team of dedicated professionals works together to provide comprehensive care, from emergency services to rehabilitation and community health programs.

We are committed to delivering exceptional patient outcomes and improving the health and wellbeing of our community.

Our benefits include:

  • A competitive salary package including a base salary of $55,000 - $65,000 per annum, plus generous salary packaging benefits
  • A suite of wellness initiatives designed to support your physical and mental health, including discounts on fitness memberships and health insurance
  • Mentoring and career development opportunities to help you grow and succeed in your role
  • Onsite childcare and easy access via public transport, car parking, and end-of-journey facilities for cyclists

Job Description:

The Reception Desk Coordinator will be responsible for providing exceptional customer service to patients, visitors, and staff, while also maintaining accurate records and administering hospital services.

Duties will include:

  • Answering and directing phone calls, responding to emails and managing correspondence
  • Maintaining accurate records, databases and statistics
  • Providing administrative support to the department and other areas as required

Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively with people from diverse backgrounds
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects
  • Ability to maintain confidentiality and handle sensitive information
  • Basic computer skills and experience with database software

Culture at Austin Health:

We value diversity, inclusivity, and respect, and are committed to creating a workplace that is welcoming and supportive of all employees.

We believe in investing in our people and providing opportunities for growth and development.



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