Porter - Guest Services

2 weeks ago


Sydney, New South Wales, Australia Accor Full time

Job Summary

We are seeking a skilled Porter to join our team at The Sebel Quay West Suites Sydney. As a Porter, you will be responsible for providing exceptional customer service to our guests, responding to resident and guest requests promptly, and ensuring a warm and welcoming experience for all who walk through our doors.

Key Responsibilities

  • Welcoming guests and providing exceptional customer service
  • Responding to resident and guest requests promptly
  • Escorting guests to their rooms, valet parking, and retrieving guests' cars
  • Explaining the facilities of the Hotel and processing and delivering packages to our residents
  • Providing tourism information and recommendations to our guests
  • Responding to guest calls and ensuring an outstanding guest experience

Requirements

  • Previous service experience
  • Unrestricted full Australian driver's licence
  • Unlimited working rights
  • Excellent verbal and written communication skills
  • High standard of personal presentation

What's in it for you?

  • Discounted carparking, free dry cleaning, and barista coffee
  • Hotel discounts of up to 70% off worldwide holidays
  • Accor's industry-leading training platforms

Our commitment to Inclusion and Diversity

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.



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