Hotel Porter
4 weeks ago
At The Star Entertainment Group, we are seeking a skilled Hotel Porter to join our team. As a Hotel Porter, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay is memorable.
Key Responsibilities:- Greet and Welcome Guests: Provide a warm and professional welcome to our guests, addressing their requests and inquiries with confidence and poise.
- Provide Directions and Information: Share valuable insights about the surrounding areas, enhancing our guests' experience and making their stay more enjoyable.
- Handle Luggage and Vehicles: Efficiently handle, store, and deliver luggage to guest rooms, and valet park and retrieve guests' vehicles with precision and care.
- Maintain Parking Facilities: Ensure our parking facilities are immaculate and inviting, reflecting our commitment to excellence.
- Excellent Communication Skills: Possess excellent communication skills and a polished appearance that reflects our standards.
- Knowledge of Local Area: Have a solid knowledge of the local area and upcoming events to assist guests effectively.
- Flexibility: Be flexible to work across a 24/7 roster, adapting to the needs of our guests and the hotel.
- Australian Driver's License: Hold a valid Australian driver's license to facilitate vehicle handling.
- Complimentary Meals: Enjoy complimentary meals on site every day, including hot meals, sandwich bar, and more.
- Uniform and Laundry: Receive uniform laundered and ready for you daily on property.
- Annual Leave: Enjoy five weeks of paid Annual Leave for team members who meet the definition of shift worker.
- Discounts and Benefits: Take advantage of discounted parking, transport options, and up to 30% discounts across award-winning restaurants and accommodation.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
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