Hotel Porter

1 month ago


Sydney, New South Wales, Australia The Star Entertainment Group Full time
About the Role

We are seeking a highly skilled and customer-focused Hotel Porter to join our team at The Star. As a Hotel Porter, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from arrival to departure.

Key Responsibilities
  • Meet and greet guests, handling requests and enquiries with a warm and welcoming approach
  • Assist with directions and provide general information about the hotel and surrounding areas
  • Handle, store, and deliver luggage to guest rooms
  • Provide valet parking and retrieve guest vehicles
  • Maintain the hotel's parking facilities to the highest standards
What We're Looking For
  • A positive attitude and energy to deliver exceptional customer service
  • Excellent communication skills and attention to detail
  • A sound knowledge of the local area and Sydney events
  • Flexibility to work across a 24/7 roster
What We Offer
  • Complimentary meals on site, including hot meals and sandwich bar
  • Uniform laundered and ready for you daily
  • Five weeks of paid Annual Leave for team members who meet the definition of shift worker
  • Discounted parking and other transport options
  • Up to 30% discounts across award-winning restaurants and accommodation
  • Lifestyle discounts, including gym memberships and retail discounts
  • Diversity and Inclusion areas of focus, including Multicultural, Gender, Aboriginal and Torres Strait Islander, and LGBTQI+
  • Endless career growth and opportunities to learn and develop your career
About Us

At The Star, we are committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.


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