Hotel Porter
1 month ago
We are seeking a highly skilled and customer-focused Hotel Porter to join our team at The Star. As a Hotel Porter, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from arrival to departure.
Key Responsibilities- Meet and greet guests, handling requests and enquiries with a warm and welcoming approach
- Assist with directions and provide general information about the hotel and surrounding areas
- Handle, store, and deliver luggage to guest rooms
- Provide valet parking and retrieve guest vehicles
- Maintain the hotel's parking facilities to the highest standards
- A positive attitude and energy to deliver exceptional customer service
- Excellent communication skills and attention to detail
- A sound knowledge of the local area and Sydney events
- Flexibility to work across a 24/7 roster
- Complimentary meals on site, including hot meals and sandwich bar
- Uniform laundered and ready for you daily
- Five weeks of paid Annual Leave for team members who meet the definition of shift worker
- Discounted parking and other transport options
- Up to 30% discounts across award-winning restaurants and accommodation
- Lifestyle discounts, including gym memberships and retail discounts
- Diversity and Inclusion areas of focus, including Multicultural, Gender, Aboriginal and Torres Strait Islander, and LGBTQI+
- Endless career growth and opportunities to learn and develop your career
At The Star, we are committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.
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