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Porter - Guest Services

1 month ago

Sydney, New South Wales, Australia Accor Full time

Job Summary

We are seeking a highly skilled and experienced Porter to join our team at The Sebel Quay West Suites Sydney. As a Porter, you will be responsible for providing exceptional customer service to our guests, responding to resident and guest requests promptly, and maintaining a high level of professionalism at all times.

Key Responsibilities

  • Welcoming guests and providing exceptional customer service
  • Responding to resident and guest requests promptly
  • Maintaining a high level of professionalism at all times
  • Explaining the facilities of the Hotel
  • Processing and delivering packages to our residents
  • Providing tourism information and recommendations to our guests
  • Assisting guests with luggage and belongings
  • Valet parking cars

Requirements

  • Previous service experience
  • Unrestricted full Australian driver's licence
  • Unlimited working rights
  • Excellent verbal and written communication skills
  • High standard of personal presentation

What's in it for you?

  • Discounted carparking, free dry cleaning and barista coffee & with hotel discounts of up to 70% off
  • Accor's industry-leading training platforms Accor Academy and Typsy
  • Opportunity to grow and develop your career within an international hotel group