Client Services Expert

2 weeks ago

Sydney, New South Wales, Australia beBeeService Full time $60,000
Customer Service Role

We are seeking an enthusiastic individual to join our customer service team. As a Customer Service Associate, you will be the primary point of contact for clients, providing exceptional support and resolving any issues that may arise.

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Key responsibilities include:

  • Responding to client inquiries via phone, email, live chat, and messaging platforms
  • Delivering high-quality service that exceeds client expectations
  • Identifying opportunities to enhance the client experience and contribute to our industry-leading reputation

Requirements:

  • Strong customer service orientation and ability to thrive in a fast-paced environment
  • Passion for the financial services industry and commitment to ongoing learning and development
  • Effective communication skills, both verbally and in writing
  • Resilience and adaptability in a high-volume call centre setting

Benefits:

  • Opportunity to work with a dynamic and supportive team
  • Ongoing training and development to enhance your skills and knowledge
  • Chance to make a real impact on client satisfaction and loyalty

What We Offer:

  • A competitive salary and benefits package
  • A fun and collaborative work environment
  • The opportunity to grow and develop your career with a leading company

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you

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