Service Advisor

2 weeks ago


Goulburn Weir, Australia AUTOrecruit Full time

Service Advisor Role Overview

We are seeking an experienced Service Advisor to join our team at AUTOrecruit. As a Service Advisor, you will be responsible for taking enquiries and making service bookings, liaising with the workshop staff to ensure that jobs are completed efficiently and up to company standard, and answering queries from customers.

Key Responsibilities:

  • Taking enquiries and making service bookings
  • Liaising with the workshop staff to ensure that jobs are completed efficiently and up to company standard
  • Answering queries (technical and general) from customers
  • Providing timely follow-ups to customers
  • Establishing and developing effective customer relationships

Requirements:

  • Excellent phone manner and written communication
  • High attention to detail
  • Good knowledge of vehicle servicing procedures
  • High level of personal commitment to success in customer service
  • Experience in a dealership-based position in administration/service advisor is highly advantageous
  • Valid Australian driver's license

About Us:

AUTOrecruit is a well-established recruitment agency specializing in the automotive industry. We are committed to providing exceptional service to our clients and candidates.



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