Customer Service Representative

2 months ago


Goulburn, Australia TAFE NSW Full time

**TAFE NSW Life-Changing Careers**

**Customer Service Representative**

**Building a Talent Pool for temporary opportunities across multiple locations across the state**

**Base Salary $66,212 - $73,085 p.a plus superannuation and annual leave loading.**

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

**We invest in our people**

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and a 35 hour working week.

**About the role**

The Customer Service Representative is responsible for delivering enquiry management and transactional support to enable the delivery of the Student Services Branch service catalogue for all cohorts across the customer journey.

Through customer focused service delivery, the Customer Service Representative will support a multi-channel approach that maximises the enrolment retention and completion of TAFE NSW students and supports the provision of associated services to other TAFE NSW customers.

Working 35 hours per week, Monday - Friday between the hours of 8:00am-6:00pm on site at one of our many TAFE NSW campuses.

**About You**

You'll be able to collaborate effectively and operate as a team member because you have good verbal and writing communication abilities.

In addition, you will have the following:

- Certificate III in relevant discipline or equivalent skills, knowledge and experience.
- Willingness and ability to travel to nearby learning locations if required.

To find out more about the role, click to view the Position Description.

**Our commitment to Diversity, Equality, and Inclusion**

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

**Applications close: Wednesday 16th October at 11:55pm**
- Your current resume

**Targeted Question**:Describe a time where you dealt with a challenging customer. What was the situation and how did you ensure the needs of the customer were met?

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

A talent pool, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.



  • Goulburn, Australia NSW Government -Service NSW Full time

    **Job Title**: **C** **ustomer** **S** **ervice** **R** **epresentative** ***: - Driver Tester** **- Queanbeyan Service Centre** **Salary**:Service NSW Grade 5 ($84,734 - $89,050 plus employer's contribution to superannuation and annual leave loading) **Location**: Queanbeyan Service Centre **Employment Status**:Full-time - ongoing opportunity We are...


  • Goulburn, Australia TAFE NSW Full time

    TAFE NSW Life-Changing Careers **Customer Service Representatives** **Nowra, Cooma, Goulburn, Moruya, Deniliquin, Thurgoona, Ulladulla and Narrandera** **Total Remuneration up to $82,583 (Package includes base salary of $66,212 - $73,085 p.a plus employer’s contribution to superannuation and annual leave loading)** At TAFE NSW, we are dedicated to...


  • Goulburn, New South Wales, Australia Repco Full time

    Repco Sales Representative OpportunityWe are seeking a highly motivated and customer-focused Sales Representative to join our team at Repco. As a Sales Representative, you will be responsible for providing exceptional customer service and sales expertise to our customers.Key Responsibilities:Provide genuine service and create lasting impressions for our...


  • Goulburn, New South Wales, Australia IMB Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused Senior Customer Service Representative to join our team at IMB Bank. As a key member of our branch, you will play a vital role in delivering exceptional customer experiences and supporting the growth of our business.Key ResponsibilitiesProvide exceptional customer service through...


  • Goulburn, Australia IMB Bank Full time

    **Banking experience not required, excellent training provided**: - **Full Time (Mon - Fri) - Goulburn** IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and...


  • Goulburn, Australia IMB Bank Full time

    Expand your career with a community minded and trusted bank Banking experience not required, excellent training provided Full Time (Mon - Fri) - Goulburn IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that...


  • Goulburn, New South Wales, Australia Repco Full time

    About This RoleAs a Customer Sales Representative at Repco, you will play a crucial part in delivering exceptional customer experiences and driving sales performance in our stores.Key ResponsibilitiesProvide genuine service, creating lasting impressions and moments that matter for our customers.Develop and maintain effective customer relationships,...


  • Goulburn, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...


  • Goulburn, New South Wales, Australia Repco Full time

    About UsRepco is a leading automotive aftermarket parts company in Australasia, with over 400 stores across the region. Our team is passionate and caring, with a customer-centric culture that sets us apart from the competition.The RoleWe are seeking a talented Customer Sales Representative to join our team, with a focus on delivering exceptional customer...


  • Goulburn, New South Wales, Australia Repco Full time

    Repco: Where Passion Meets ResultsWe are seeking an exceptional customer service and sales representative to join our esteemed team. As a customer-focused individual, you will be committed to delivering genuine service that creates lasting impressions and moments that matter for our customers.Key Responsibilities:Provide top-notch customer service and create...


  • Goulburn, New South Wales, Australia Repco Full time

    About RepcoRepco is Australia's leader in Automotive Aftermarket Parts and one of the most widely recognised brands in the Australian and New Zealand markets.We stand for quality, expertise and knowledge. Our team members are valued and appreciated, and we deliver careers and experiences that are both challenging and rewarding.Our TeamWe're a passionate and...


  • Goulburn, New South Wales, Australia Telstra Full time

    At Telstra, we're building a connected future where everyone can thrive. As a Retail Sales Consultant, you'll play a key role in delivering exceptional customer experiences and driving sales growth in our stores.Key Responsibilities:Provide outstanding customer service and support to customers in-storeDevelop and maintain relationships with customers to...


  • Goulburn, New South Wales, Australia Repco Full time

    About RepcoRepco is a leading automotive aftermarket parts and accessories company with over 400 stores across Australasia. We're passionate about delivering exceptional customer experiences and building strong relationships with our customers.Our Sales TeamWe're looking for a Customer Sales Representative to join our team. As a key member of our sales team,...


  • Goulburn, New South Wales, Australia Rivers Full time

    Rivers is looking for a skilled Sales Assistant to join their team. As a Sales Assistant, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and meeting sales targets.About Rivers:Rivers is one of Australia's largest fashion retailers, with a portfolio of successful brands and a commitment to...


  • Goulburn, New South Wales, Australia Repco Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide genuine service to customers, creating lasting impressions...


  • Goulburn, New South Wales, Australia Repco Full time

    About RepcoRepco is a leading brand in the Australian and New Zealand markets, recognized for its quality, expertise, and knowledge in the automotive aftermarket. Our team members are valued and appreciated, and we deliver careers and experiences that are both challenging and rewarding.Our Customer Service and Sales RepresentativesAre committed to providing...


  • Goulburn, New South Wales, Australia Telstra Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through outstanding product knowledge and communication skills.About the RoleThis is an exciting...


  • Goulburn, New South Wales, Australia Telstra Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through outstanding product knowledge and communication skills.About the RoleThis is an exciting...


  • Goulburn, New South Wales, Australia Telstra Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through outstanding product knowledge and communication skills.About the RoleThis is an exciting...


  • Goulburn, New South Wales, Australia IMB Bank Full time

    About the RoleWe are seeking an enthusiastic Customer Service Representative to provide exceptional service and support to IMB customers in relation to their financial needs.Key ResponsibilitiesEngage with customers through all channels to understand their banking and insurance needs.Identify opportunities to provide tailored financial solutions that enhance...