Luxury Retail Experience Leader
10 hours ago
We are seeking an experienced Client Ambassador to provide exceptional customer service and create memorable experiences for our clients in Victoria, Australia.
Key Responsibilities:- Deliver high-quality customer service by offering personalized support and ensuring a seamless experience.
- Collaborate with the sales team to offer bespoke hospitality services, including drinks and refreshments, to enhance the client's journey through the store.
- Support guests and clients with obtaining taxi or car service, assisting with shopping bags or purchases as necessary, and providing information about the neighborhood and store services.
- Relevant customer-facing experience in luxury retail or a similar high-end service environment.
- Ability to work collaboratively in a fast-paced environment with changing priorities.
- Strong communication skills, offering warmth and graciousness in all interactions.
- Fluent English language skills.
- Capacity to adapt to different cultures and demonstrate empathy.
- Team player attitude with a strong sense of initiative and a willingness to go the extra mile.
- Quick learner with a natural passion for people and service.
- Opportunity to be part of a dynamic team with great spirit and high standards.
- Chance to build your career path with a focus on personal growth and development.
- Environment that values equality, individuality, and fairness.
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