Senior Patient Care Liaison

5 days ago

Perth, Western Australia beBeeCustomer Full time $60,000 - $80,000
Job Description

As an Admission Coordinator, you will play a vital role in driving occupancy through local area marketing and admission activities. You will act as a trusted single point of contact for future residents, family members, and other lead source generators.

Your key responsibilities will include:

  • Supporting the effective execution of the local area marketing and admission program
  • Driving exceptional service through the delivery of the Welcome process
  • Planning and coordinating activities developed within the marketing and admissions program
  • Managing customer enquiries and conducting tours of the Home
  • Displaying a high level of customer service in all that you do
Required Skills and Qualifications

We are looking for someone with:

  • Demonstrated understanding of sales processes
  • Exceptional delivery of customer service
  • Experience within an aged care environment (favourable but not essential)
  • Demonstrated proficiency in verbal and written communication skills
  • Demonstrated proficiency in supporting budgeting and sales target processes
  • Proven experience in roles that require maintaining confidentiality
  • Proven ability to effectively communicate with employees across all levels within the organisation and other relevant stakeholders
  • Excellent stakeholder management and team building skills
Benefits

As an employee, you can expect:

  • Flexible work hours to suit your personal life
  • Appreciation programs and events such as employee recognition, wall of thanks, national awards of excellence, and team events
  • Discounts on retail outlets, department stores, attractions, travel, cinemas, restaurants, and more
  • Discounted private health insurance, gym memberships, technology items, and more
  • Employee wellness platforms including EAP and free annual Influenza vaccination
  • Vehicle financing through salary packaging, novated leasing, and super contributions
  • Performance bonuses and short-term incentive program
Others

We take interest in your career, where you will be mentored and supported to learn and grow, making a positive impact in the lives of others.

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