Sydney Healthcare Payment Solutions Consultant

7 hours ago


Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time
Unlock Career Opportunities at Commonwealth Bank of Australia

Commonwealth Bank of Australia is seeking a highly skilled Healthcare Payment Solutions Consultant to join our team in Sydney. As a key member of our Health Centre of Excellence, you will play a critical role in supporting the financial wellbeing of business customers within the healthcare industry.

As a Healthcare Payment Solutions Consultant, you will represent Commonwealth Bank of Australia and our 'Pay and Get Paid' product ecosystem in the national market. You will work closely with our merchants, understanding their complex requirements and providing custom solutions that meet their needs. Your exceptional customer service skills and ability to build strong relationships with clients will be essential in this role.

Key responsibilities include:

  • Connecting with customers by phone and email to establish trust and build value.
  • Prioritizing daily pipeline for maximum efficiency.
  • Maintaining current knowledge of Commonwealth Bank's product ecosystem and its applications.
  • Representing Commonwealth Bank of Australia and our 'Pay and Get Paid' product ecosystem in the national market.

We are looking for someone who thrives in a busy environment, can multitask, and has a strong risk mindset. The ability to handle customer complaints professionally and efficiently is also essential. A resilient nature and proactive approach to development and colleague support are necessary for success in this role.

This role offers a competitive salary, estimated to be around $70,000 - $90,000 per annum, depending on experience. We also offer a rotating roster that operates between Monday and Friday, 8:00 am and 8:00 pm. Initial 5 weeks of classroom training in South Eveleigh are provided, followed by 3 months of working from the office. After 3 months, options to work from home may be available, subject to performance expectations.

If you live the values and demonstrate the people capabilities required for this role, we can offer great opportunities for growth and development within the organization.



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