Car Rental Customer Service Representative
2 weeks ago
We are seeking a Car Rental Customer Service Representative to join our team at SIXT Australia. As a key member of our team, you will be responsible for delivering exceptional customer service, creating opportunities to make sales, and ensuring all rental vehicles meet our high standards.
Key Responsibilities:- Opening and closing rental agreements
- Selling additional over-the-counter rental products
- Managing reservations and organising fleet
- Speaking with customers face-to-face, over the phone, and via email
- Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer
- Inspecting and recording vehicle damage
- Delivering vehicles between sites
- Maintaining a clean and safe working area
- Flexibility to work between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays
- Exceptional customer service skills and/or experience
- Enthusiastic and driven individual who strives to exceed targets
- Excellent verbal and written communication skills
- Strong attention to detail with a good work ethic
- Experience in vehicle detailing or cleaning (preferred but not essential)
- Current unrestricted Provisional or Full Driver's Licence
- Full working rights in Australia
$34 per hour (award rate) + shift loadings + generous monthly incentives
Uniform and staff car parking provided
'ME' day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year
Employee Referral Program where you may be eligible for a $2000 referral bonus payment
About Us:At SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience.
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