Operational Support Specialist

2 weeks ago

Gladstone, Australia beBeeAdministrative Full time $60,000 - $80,000
Job Summary

We are seeking a skilled and organized Administrative Coordinator to support business goals by delivering excellent administrative support and managing key customer interactions. This permanent, full-time role involves extensive data entry, invoicing, payroll support, customer service, and reporting.

Key Responsibilities:
  • Data Entry and Management: Accurately enter and manage large volumes of data using proficient skills in Excel.
  • Invoicing and Financial Administration: Prepare and process invoices, opening work orders, and other financial transactions with precision and attention to detail.
  • Payroll Support: Provide timely and accurate payroll support to ensure seamless operations.
  • Customer Service: Deliver exceptional customer service, including invoice follow-up and answering calls, to build strong relationships and resolve issues efficiently.
  • Reporting and Collaboration: Generate reports and collaborate with internal teams to meet business objectives and drive success.
About You

To succeed in this role, you will require:

  • Strong Communication Skills: Excellent verbal and written communication skills to effectively interact with customers, colleagues, and management.
  • Prior Experience: Proven experience working in an office environment, preferably in a similar administrative role.
  • Knowledge of Payroll Processes: A solid understanding of payroll processes and procedures to ensure accuracy and compliance.
  • JDE Experience: Familiarity with JDE systems is preferred but not essential.
  • Excel Proficiency: Advanced skills in Microsoft Excel to perform complex tasks such as cost tracking and data analysis.
  • Customer Service Skills: Strong customer service skills, particularly in handling invoicing and follow-up tasks.
  • Organizational Skills: The ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

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