Career Pathway: Operations Support Specialist

2 weeks ago

Gladstone, Australia beBeeCustomer Full time $45,000 - $65,000
Operations Support Trainee

We are seeking a motivated and enthusiastic individual to join our team as an Operations Support Trainee.

  • This role is a pathway to a successful career in Operations, Administration and Management, and will involve assisting the Branch Manager, Service Supervisor, and other stakeholders in different aspects of their day-to-day operations.
About the Role

The purpose of the role is to develop an additional operational and administrative capability within a branch in order to support the branch with providing good customer service, following required internal processes and achieving its business objectives.

Key Responsibilities & Duties
  1. Provide professional and timely customer service including answering queries from customers, employees and suppliers
  2. Learn various aspects of TMHA ERP system in order to process jobs, raise invoices, allocate parts and so on
  3. Assist with parts interpreting, allocating parts to jobs and providing parts to technicians
  4. Perform warehousing and logistics tasks as required
  5. Support the Branch Manager with any customer service or operations projects
  6. Manage inventory purchasing and returns
  7. Assist with invoicing
  8. Perform general administrative duties as required
Qualifications & Skills
  • Commit to completing a Certificate 3 in Business
  • Develop excellent oral and written communication skills
  • Demonstrate a professional attitude and work ethic
  • Show a desire to learn and develop
  • Enjoy working in a fast-paced and ever-changing work environment
  • Be capable of multitasking and balancing competing priorities
  • Maintain a high level of attention to detail
Ongoing Growth and Development

TMHA is committed to ongoing growth and development of its employees. As a suitable candidate, you will be provided with the required training, support and development to further expand on your existing knowledge.

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