Customer Service Experience Specialist

24 hours ago

Townsville City Center, Queensland, Australia beBeeCustomerService Full time $45,000 - $55,000

Job Overview

We are seeking a detail-oriented Customer Service Experience Specialist to visit retail outlets and conduct surveys on store presentation, service, and cleanliness.

This is a unique opportunity to provide valuable feedback to clients and gain insights into customer experience.

Key Responsibilities:

  • Posing as a customer to observe and report on store presentation, service, and selling skills
  • Completing online surveys about the experience
  • Providing detailed observations and feedback on store cleanliness and organization

Requirements:

  • An eye for detail and good memory
  • Excellent communication skills
  • Reliability and flexibility
  • Access to the internet

Benefits:

  • Flexible working arrangements
  • Ongoing training and development opportunities
  • The chance to work with leading retail brands

About the Role

This role involves visiting retail outlets, observing and reporting on customer experience, and providing detailed feedback. As a Customer Service Experience Specialist, you will have the opportunity to gain insights into customer behavior and preferences, and contribute to the growth and success of our clients.

What We Offer

We offer a range of benefits, including flexible working arrangements, ongoing training and development opportunities, and the chance to work with leading retail brands. If you are a detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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