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Ambassador of Customer Experience
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We are a global luxury brand with a focus on responsible craftsmanship, committed to enhancing our social and environmental impact. Our Sales Assistants create memorable customer experiences by using product knowledge and storytelling to personalise each interaction.
As a key member of our team, you will be responsible for:
- Establishing a welcoming and engaging environment for customers and colleagues
- Developing and maintaining strong relationships with customers through effective use of in-store CRM tools
- Expanding your knowledge on our products, brand services, and local events to enhance the customer experience
Key responsibilities include:
- Staying curious about the business and contributing innovative ideas
- Working effectively as part of a collaborative team and fostering positive relationships with colleagues
- Delivering exceptional operational performance and upholding values related to people, products, and the environment
At our organisation, we value sustainability and promote a greener, more sustainable future. As a certified B Corp business, you will integrate environmentally responsible practices into your work.
Our benefits package includes a competitive salary, bonus, product allowance, staff discount, and exclusive access to staff sales.
