Service Delivery Coordinator

1 day ago

Fremantle, Western Australia beBeeHousing Full time $86,439 - $92,495
Support Services Manager

Job Summary:

  • Oversee the management and monitoring of a designated number of service delivery tenancies to ensure tenants receive optimal support, rent is paid on time, and properties are well-maintained.

Key Responsibilities:

  • Effectively manage tenancy services to achieve desired outcomes.
  • Monitor and report on tenant engagement and satisfaction levels.
  • Maintain accurate records of property condition and maintenance requirements.
  • Collaborate with internal stakeholders to achieve departmental goals and objectives.
  • Provide excellent customer service to tenants and external partners.

Required Skills and Qualifications:

  • Proven experience in housing services or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • High level of organisation and time management skills.

Benefits:

  • Opportunity to work in a dynamic and forward-thinking environment.
  • Chance to make a positive impact on the lives of Western Australians.
  • Supportive and inclusive workplace culture.
  • Access to professional development and training opportunities.
  • Flexible work options and generous leave entitlements.

About Our Organisation:

  • We deliver and maintain essential social housing and critical infrastructure across Western Australia.
  • Our team manages tenancy services, supports housing provision in remote Aboriginal communities, and oversees government employee accommodation.
  • Through our office accommodation solutions, State Fleet management, procurement, planning, and asset policy, we empower other government agencies to deliver their best results.

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