Executive Administrative Lead

4 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $67,300 - $101,240
Job Overview

We are seeking an accomplished Administrator to spearhead administrative operations and lead a dynamic team.

This full-time role is responsible for ensuring efficient and professional daily operations, supporting collaboration and enhancing the patient experience.

Key Responsibilities:
  • Lead and support a high-performing administration team, ensuring seamless delivery of services across two locations.
  • Develop and maintain a positive team culture focused on excellence and continuous improvement.
  • Collaborate with senior leaders to manage team performance, rostering, and task allocation.
  • Oversee billing processes including claims submission and reconciliation.
  • Manage financial transactions in line with compliance requirements.
  • Coordinate core administrative functions, such as scheduling, informed consent, admissions, and certificate handling.
  • Provide front desk coverage as needed, ensuring a seamless patient experience.
  • Maintain clinical records and referral workflows through Cabrini's system.
  • Liaise with internal departments to ensure smooth site operations.
  • Uphold confidentiality and privacy in accordance with policy guidelines.
  • Escalate complex issues when necessary.
Requirements
  • Strong attention to detail with a passion for delivering exceptional customer service.
  • Proven leadership experience, including performance management, conflict resolution, and team development.
  • Flexible, collaborative, and able to work proactively in a fast-paced environment.
  • Effective under pressure with strong organisational and time management skills.
  • Proficient in Microsoft Office; experience with web-based systems is highly regarded.
  • Previous experience in healthcare administration is highly desirable.

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