Retail Sales Associate

7 days ago


Carlton, Victoria, Australia Eva Full time
About Eva

We're a multi-award-winning B-Corp that's changing the furniture industry with our sustainable approach. Our goal is to create a unique shopping experience that's both luxurious and approachable.

Role Overview

We're seeking a Retail Sales Associate to join our team at Eva Carlton House. As a key member of our sales and operations team, you'll be responsible for providing exceptional customer service and support to help our customers find their perfect furniture pieces.

Key Responsibilities
  • Provide thoughtful customer service and support to help customers on their purchasing journey
  • Assist customers with stock checks, colour material and fabric choice, and delivery timeframes
  • Process orders in person and over the phone, and handle post-purchase queries
  • Implement in-store campaigns, promotions, and product displays as required
  • Ensure the showroom is presentable at all times
Requirements
  • Minimum 2 years' experience working in retail or sales
  • Strong alignment with our company values of Aim for Better, Make It Happen, Trust in the Teamwork & Care Like Everyone's Watching
  • Passionate about creating exceptional customer experiences and hitting sales KPIs
  • Highly competent in POS software and G-Suite apps
What We Offer
  • As per Award Rate (General Retail Industry Award 2020)
  • A chance to grow with an expanding start-up
  • Free anniversary mattress and friend/family discounts
  • Regular team events


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