Sales Assistant Casual
1 week ago
We're a multi-award-winning B-Corp that's taking a more sustainable approach to the furniture industry. Our goal is to create a unique furniture shopping experience that's both luxurious and refreshingly approachable.
Job SummaryWe're seeking a Retail Casual Sales Assistant to join our team at our first retail experience, Eva Carlton House. As a key member of our sales and operations team, you'll be responsible for providing exceptional customer service, supporting customers with their purchasing journey, and assisting with administrative tasks.
Key Responsibilities- Provide thoughtful customer service and support to help Eva customers on their journey to purchase Eva products
- Assist customers with their purchasing journey by undertaking tasks such as stock checks, providing support or colour material and fabric choice, advise on delivery timeframes and quotes (if any)
- Assist customers with any post-purchase queries regarding their Eva product, and proactively working with other departments to find solutions for customers.
- Administration tasks including emailing customers, answering and transferring phone calls, processing orders both in person and over the phone.
- Assist in implementing in-store campaigns, promotions and product displays as required.
- Ensure the showroom is presentable at all times, this includes fluffing sofa cushions, sweeping or vacuuming the floor (if required), changing water in vases, wiping mirrors or any glass.
- Ensure the workplace is kept tidy at all times, this includes shared and back of house spaces.
- Minimum 2-years experience working in retail or sales
- Strong alignment with our company values of Aim for Better, Make It Happen, Trust in the Teamwork & Care Like Everyone's Watching
- Passionate about both creating exceptional customer experiences and hitting sales KPI
- A love for retail and working with customers as a friendly guide for their homes
- Highly competent in POS software (Shopify a plus) and G-Suite apps such as Google Docs, Sheets and Gmail
- Nice to haves: experience working in business with both online and 'in-store' channels, Strong understanding customer journey and consumer behaviour
- Must be able to work weekends and public holidays
- As per Award Rate (General Retail Industry Award 2020)
- A chance to grow with an expanding start up
- The opportunity to bring to life market-leading Australian designs and products in a retail setting
- Free anniversary mattress and friend/family discounts
- Regular team events (prev. events have included the Australian open, cooking classes & escape rooms).
- A diverse culture and a bunch of lovely people.
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Sales Assistant Casual
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Carlton, Victoria, Australia Eva Full timeAbout EvaWe're a multi-award-winning B-Corp that's changing the way people shop for furniture and homewares. Our mission is to create a unique and sustainable shopping experience that puts our customers at the heart of everything we do.Job Title: Sales Assistant CasualWe're looking for a talented Sales Assistant Casual to join our team at our first retail...
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Sales Assistant Casual
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Carlton, Victoria, Australia Eva Full timeAbout EvaWe're a multi-award-winning B-Corp that's changing the way people shop for furniture and homewares. Our mission is to create a unique and sustainable shopping experience that puts our customers at the heart of everything we do.Job Title: Sales Assistant CasualWe're looking for a talented Sales Assistant Casual to join our team at Eva Carlton House....
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Sales Assistant Casual
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Carlton, Victoria, Australia Eva Full timeAbout EvaWe're a multi-award-winning B-Corp that's changing the way people shop for furniture and homewares. Our mission is to create a unique and sustainable shopping experience that puts our customers at the heart of everything we do.Job Title: Sales Assistant CasualWe're looking for a talented Sales Assistant Casual to join our team at Eva Carlton House....
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Carlton, Victoria, Australia Eva Full timeAbout EvaWe're a multi-award-winning B-Corp that's changing the way people shop for furniture and homewares. Our mission is to create a unique and sustainable shopping experience that puts our customers at the heart of everything we do.Job SummaryWe're looking for a Retail Casual to join our team at our first retail experience, Eva Carlton House. As a key...
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Sales Assistant Casual
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Carlton, Victoria, Australia Eva Full timeAbout EvaWe're a multi-award-winning B-Corp that's changing the way people shop for furniture and homewares. Our mission is to create a unique and sustainable shopping experience that puts our customers at the heart of everything we do.Role OverviewWe're looking for a talented Sales Assistant to join our team at our Eva Carlton House showroom. As a Sales...
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