Theatre Booking Officer
4 weeks ago
About Northern Beaches Hospital
Northern Beaches Hospital provides world-class, Level 5 delineation services for both public and private patients. The hospital features 486 beds, a 50-bed Emergency Department, a 20-bed general and cardiothoracic ICU, and 14 state-of-the-art theatres including cardiac catheter labs. Our hospital is equipped with a world-class education centre, doctors' lounge, and excellent staff facilities, including a café and car parking.
Our hospital has a wide range of services that can help you build a healthcare career in your chosen field. We are proud to be home to some of Australia's leading clinical specialists and a training ground for the clinicians of the future. The Northern Beaches Clinical School is an innovative partnership with the Faculty of Medicine, Health and Human Sciences at Macquarie University.
About the Role
We are seeking a highly motivated and reliable Theatre Booking Officer to join our friendly and hard-working team. As a key member of our theatre booking team, you will play a crucial role in managing all patient Private Elective Surgery Bookings and Theatre Lists. You will be responsible for effective and efficient patient administration activities according to hospital policies.
Key Responsibilities:
- Manage patient bookings and theatre lists efficiently and effectively
- Provide accurate and timely data entry
- Respond to patients and stakeholders in a timely, efficient, friendly, and courteous manner
- Demonstrate operational efficiency and provide high-quality customer service
- Develop and maintain professional relationships with internal and external stakeholders
Requirements:
- Exceptional customer service skills
- Well-developed oral and written communication skills
- Demonstrated time management, multi-tasking skills, and ability to prioritise tasks
- Sound understanding of medical terminology
- High standard of computer literacy
- Experience using WebPAS and E-Admissions & E-Referrals systems
Employee Benefits:
As a valued member of our team, you will have access to a range of employee benefits, including wellness programs, discounted onsite parking, and fitness passport membership. You will also be eligible for salary packaging, additional superannuation, novated motor vehicle lease, and airline/club membership.
To Apply: Please click on the 'Apply' button below to submit your application. Please include a cover letter and your CV along with the contact details of two professional referees.
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