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Customer Service Team Member

1 month ago

Brisbane, Queensland, Australia Woolworths Group Full time

About Us

At Woolworths Group, we pride ourselves on providing our customers with an exceptional shopping experience. Our team members are the face of the company, and we're looking for passionate individuals who share our commitment to customer satisfaction.

About the Role

This is a unique opportunity to join our Customer Service Team as a Store Experience Specialist. In this role, you will be responsible for providing excellent customer service, resolving queries, and ensuring a seamless shopping experience for our customers.

Your Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers
  • Assist with various tasks such as collecting trolleys, maintaining store appearance, and supporting colleagues when needed

About You

We're looking for someone who is passionate about delivering excellent customer service, has excellent communication skills, and can work effectively in a fast-paced environment. If you have a genuine passion for food and shopping, enjoy working in a team, and are flexible and adaptable, we'd love to hear from you.

What We Offer

  • A competitive salary of around $55,000 per annum, based on your location and experience
  • Ongoing training and development opportunities to help you grow in your career
  • A supportive and inclusive work environment that values diversity and inclusivity

Why Work With Us

At Woolworths Group, we're committed to creating a workplace where our team members feel valued, respected, and empowered. We're proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.