Restaurant Team Lead

7 days ago


Brisbane, Queensland, Australia Grill'D Full time
About Us

Grill'd is a leading fast-food chain that's passionate about delivering high-quality burgers and exceptional customer experiences.

Job Summary

We're seeking an experienced Restaurant Team Lead to join our team at Grill'd restaurants in Cairns. As a key member of our leadership team, you'll play a crucial role in driving sales growth, improving customer satisfaction, and developing your team members' skills.

Key Responsibilities
  • Lead and motivate a team of 20-50 team members to achieve sales targets and provide excellent customer service.
  • Work closely with our Growth Coaches to ensure the restaurant is running smoothly, including responsibilities such as rostering, recruiting, stock management, and compliance.
  • Empower your team members to develop their skills and careers through regular check-ins, performance reviews, and talent pipelines for promotions.
  • Manage business financials, including profit & loss, budgets, and KPIs, to drive sales growth and improve efficiency.
  • Take ownership of local community engagement initiatives to make a positive impact on our customers' lives.
Requirements
  • Previous leadership experience managing a team of 20+ in hospitality or entertainment venues.
  • Proven track record of leading high-performing teams and creating a positive work environment.
  • Excellent analytical skills and experience managing budgets, KPIs, and generating reports to drive sales growth.
  • Organized and energetic, with a passion for the hospitality industry and a customer-first approach.
What We Offer
  • A competitive salary range of $65,000 - $80,000 per year, depending on experience.
  • A comprehensive benefits package, including annual bonuses and professional development opportunities.
  • The chance to work for a company that cares deeply about sustainability, the environment, and the local community.
About You

We're looking for someone who shares our passion for delivering exceptional customer experiences and driving business success. If you're a motivated leader with a strong track record of achievement, we want to hear from you


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