Customer Service Representative

3 days ago


Katherine, Northern Territory, Australia Northern Land Council Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Officer to join our Regional Development team in Katherine. As the first point of contact for visitors to our office, you will be responsible for providing exceptional customer service and administrative support to the team.

Key Responsibilities
  • Provide day-to-day administrative support to the team, including managing correspondence, data entry, and filing.
  • Be the first point of contact for visitors to the office, providing a warm and welcoming experience.
  • Assist with the coordination of events and meetings, including preparing agendas, minutes, and other supporting documents.
  • Develop and maintain relationships with stakeholders, including Traditional Owners, Council Members, and Constituents.
  • Contribute to the development of reports, presentations, and other materials to support the team's work.
Requirements
  • Tertiary qualifications or experience in an administration/business-related field.
  • Demonstrated excellent attendance, time management, and organisational skills.
  • Ability to work with technology, including Microsoft 365, Outlook, and other software applications.
  • C Class drivers' licence.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive team environment.
  • A unique opportunity to work with a leading organisation in the Northern Territory.


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