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Library Assistant

2 months ago

Katherine, Northern Territory, Australia Katherine Town Council Full time
About Us

Katherine Town Council is a municipal government entity responsible for providing essential services to the Katherine community. Our organization is committed to delivering high-quality services that meet the needs of our residents.

We are a regional council located in the heart of the Big Rivers region, serving a diverse community of around 8,000 people. Our council is dedicated to fostering a sense of community, promoting diversity and unity, and valuing our environment and culture.

Our Vision

We envision Katherine as a place of opportunity where people can live, work, learn, and grow together. Our vision is to create a vibrant, family-friendly community that is welcoming to all.

Our Mission

We are committed to working effectively today to shape a better future for tomorrow. Our mission is to deliver exceptional services that meet the needs of our community.

Our Values

We value diversity, community, respect for people, our environment, and our culture. We believe in fostering sustainable relationships with our community and stakeholders.

About the Role

This is an exciting opportunity to join our team as a Library Assistant - Customer Service Specialist. As a key member of our library services team, you will be responsible for providing high-quality customer service to library patrons.

**Key Responsibilities:**

  • Provide exceptional customer service to library patrons
  • Operate relevant software systems
  • Maintain order of the library collection
  • Receive and balance financial transactions
  • Participate in the delivery of programs and services
  • Engage with visitors to the library and provide customer service and support

**Organizational Responsibilities:**

  • Ensure compliance with workplace health and safety requirements
  • Assist in the implementation of the council's local counter disaster sub-plan
  • Ensure incumbent is dedicated to servicing our community
  • Foster sustainable, honest relationships with the community and stakeholders
  • Perform and deliver results that align with our strategic direction

**Requirements:**

  • Demonstrated ability to meet the position's key responsibilities
  • Ability to understand various legislations, council by-laws, and statutory obligations
  • Good interpersonal skills with the ability to relate to a wide variety of client groups
  • Sound keyboard skills
  • Good literacy and numeracy skills
  • Ability to work cooperatively as a team and unsupervised

**What We Offer:**

  • Casual role in a tight-knit team
  • Flexibility and community-facing role