Support Services Coordinator

2 weeks ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $53,000 - $86,000
Job Summary

As a Support Services Coordinator, you will be responsible for delivering exceptional customer care to patients and their families while working collaboratively with a dynamic team.

Key Responsibilities:
  • Provide friendly and professional support to all customers
  • Manage a busy reception area, answer calls, and redirect them as needed
  • Prepare admission paperwork, perform Health Fund Checks, and collect deposits and fees
  • Work effectively with staff from other departments to ensure seamless patient care
  • Maintain accurate and timely patient information data and medical records
Essential Skills and Qualifications:
  • Experience in an acute patient-focused healthcare environment or hospital
  • Excellent interpersonal and communication skills
  • Highly developed organizational skills with the ability to prioritize tasks and meet deadlines
  • Strong attention to detail and ability to work independently and within a team
  • Proficiency in MS Office (Outlook, Word, Excel)
  • Flexibility to work a variety of shifts, including 7-day rotating rosters
Career Opportunities:

We are committed to your career growth and development. You will have opportunities to specialize and advance within our organization.


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