Support Coordinator

2 weeks ago

Melbourne, Victoria, Australia Melba Support Services Full time

We do support coordination differently
- Put people first and build genuine relationships
- Flexibility to set your own hours and work location (Hybrid Role)

We are looking for a Support Coordinator to join our Support Coordination team located in our Scoresby Office on a 12 month Fixed Term basis.

Our support coordination services assist our supported people with everything to do with the NDIS, from accessing NDIS funding all the way through to receiving the right supports for them.

**The Role**

Responsibilities Include:

- Maintain up to date knowledge and relationships with service providers
- Help participants connect to NDIS and other supports (funded, mainstream, community and informal)
- Build a participant's capacity and capability to understand their NDIS Plan, navigate the NDIS and make their own decisions
- Broker supports and services in line with a participant's wishes and their plan budget
- Support participants to trial options, design a support approach and negotiate service agreement in line with their preferences
- Monitor plan budgets and support effectiveness
- Engage in crisis planning, prevention mitigation and action as appropriate

**About you**
- Previous experience in support coordination, local area coordination, social work or case management
- You like to think outside the box and want to work for an organisation that values creativity, passion and fun
- You are looking for stability and are interested in working for an established organisation with a proud human-rights history that takes care of its employees
- You enjoy the pace and challenge of support coordination work and know how to develop systems and processes to achieve results for your participants
- You have learned how to walk the middle path - you are uncompromising in your passion but pragmatic in your approach. You value self-care and maintain professional boundaries.
- You know how to work with (rather than work for) - and are committed to enabling choice and control and building people's capacity

**Benefits**
- Supportive and inclusive team environment
- Full home set-up provided (laptop, screen, mobile phone, headset)
- Generous salary packaging benefits
- Flexible Hybrid Working

**About us**

Melba Support Services has been providing disability support services for 45 years. We open up a world of opportunities and make things happen for people to live life - proudly, joyously, creatively, adventurously - the way they want. In the last 5 years are client base has grown from 6 to 400+. To support our continued growth, we are looking for more passionate people to join the Melba Family.

**How to apply**

Click the APPLY Button and submit your resume. We look forward to connecting with you

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