Customer Banking Specialist Relief

6 days ago

Georges River Council, Australia Commonwealth Bank Full time

Job Summary:

The Customer Banking Specialist Relief will play a critical role in delivering exceptional customer experiences in our retail banking environment. As a key member of our team, you will be responsible for providing holistic banking solutions to customers, ensuring their financial needs are met and exceeded.

Key Responsibilities:

  • Engage with customers to understand their financial goals and objectives, and provide tailored banking solutions to meet their needs.
  • Support customers with account maintenance, credit product applications, and financial health checks to identify areas for improvement.
  • Utilize in-branch technology and digital banking options to educate customers on financial products and services.
  • Problem-solve and provide effective solutions to customer inquiries, while championing our risk-adverse culture.

Requirements:

  • Proven experience in delivering exceptional customer service in a financial services, retail, or hospitality environment.
  • Excellent communication skills, with the ability to articulate financial terms in a clear and concise manner.
  • Ability to ask the right questions, find solutions, and act with integrity, placing the customer at the center of everything you do.
  • Capacity to work in a fast-paced, commercial environment, while maintaining a customer-centric approach.
  • Genuine interest in building a career with Commonwealth Bank and improving the financial well-being of our customers.

What We Offer:

As a Customer Banking Specialist Relief with Commonwealth Bank, you will have the opportunity to work with a leading financial institution, delivering exceptional customer experiences and making a real impact on people's lives. If you are passionate about providing holistic banking solutions and exceeding customer expectations, we encourage you to apply for this exciting opportunity.

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