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Home and Investment Lending Specialist
2 months ago
Job Type: 12-month fixed term contract, full time
Key ResponsibilitiesAs a Home and Investment Lending Specialist, you will work closely with the Home and Investment Lending Manager to provide exceptional customer service and support to customers in saving for, buying, and owning their own home or investment property. Your key responsibilities will include:
- Coaching customers through each step of the home buying process
- Ensuring a seamless customer experience with ANZ
- Maintaining relationships with existing customers
- Identifying and recommending appropriate financial products and solutions to meet customer needs
- Ensuring lending administrative activities are completed accurately and on time
To be successful in this role, you will need to have:
- Strong customer focus and experience in home lending and retail banking
- Financial acumen and analytical skills
- Ability to multi-task and adapt to change and ambiguity
- Proactive and initiative-taking approach
- Excellent interpersonal and communication skills
- High level of attention to detail
At Australia and New Zealand Banking Group Limited, we are committed to improving the financial wellbeing and sustainability of our customers. We are a diverse and inclusive organization that values the different backgrounds, perspectives, and life experiences of our people. We offer a range of benefits and flexible working arrangements to support our employees in achieving a healthy work-life balance.