Bike Specialist

1 day ago

Melbourne, Victoria, Australia beBeeProduction Full time $72,000 - $90,000

As a seasoned professional, you have the opportunity to play a pivotal role in our store's success. The ideal candidate will be mechanically inclined and possess exceptional problem-solving skills.

The primary focus of this position is to ensure every bike that leaves the shop is safe, tuned, and ready to deliver an exceptional ride. You'll also get hands-on experience with the newest models before anyone else and build trust with customers who rely on your expertise to keep their bikes in top shape.

Key Responsibilities
  • Troubleshoot and repair bikes efficiently with a focus on speed, accuracy, and quality
  • Perform bike builds and pre-assemblies according to established standards
  • Lead the service area with professionalism and high standards of organization and cleanliness
  • Deliver best-in-class customer service by helping clients understand service options and timelines
  • Maintain industry-recognized certifications through ongoing training and education
  • Collaborate with the management team to complete daily tasks and support overall shop operations
  • Ensure consistent communication and leadership within the service department

Requirements

  • A positive, self-motivated, and team-first attitude
  • Outstanding communication and problem-solving skills
  • Strong attention to detail and pride in your workmanship
  • A genuine passion for cycling and helping others enjoy the ride
  • Eagerness to continually learn about new technologies and service techniques
  • Ability to take ownership and lead by example in the workshop

Benefits

  • Competitive pay and bonus opportunities
  • Supportive, team-driven culture
  • Ongoing training and career development
  • Wellness and mental health support
  • Exclusive staff discounts
  • Community engagement
  • Fun, energetic work environment

About Us

We are a family-owned business dedicated to making the world a better place through bicycles. Our mission is to provide exceptional service and products while fostering a culture of innovation, teamwork, and community involvement.

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