Account Manager

2 months ago


Saint Leonards, Victoria, Australia Fleetpartners Full time
About FleetPartners Group

FleetPartners Group is a leading financial services, vehicle management, and employee benefits company listed on the ASX 300. We pride ourselves on our strong company culture, which values our people and fosters a collaborative environment.

Job Summary

We are seeking an experienced Account Manager to play a major role in the success of our business. The successful candidate will be responsible for ensuring growth opportunities are maximised, building customer relationships, and aligning our value proposition with customers' business goals.

Key Responsibilities
  • Service existing accounts and identify new opportunities to achieve company sales targets.
  • Ensure management is kept up-to-date with the latest market trends and developments through Voice of Customer and competitor analysis.
  • Provide consistent high levels of customer service to meet customer expectations.
  • Maintain a regular visitation program with customers and build multi-level relationships.
  • Actively seek out and draw in colleagues to add value to relationships.
  • Ensure solutions meet customer objectives and deliver strategic reviews/quarterly business reviews on time.
  • Manage customer deliverables, including quote requests and general queries.
  • Enhance customer loyalty and continually improve customer satisfaction.
Requirements
  • Experience in account management or customer service orientated role, with fleet management and leasing industry experience preferred.
  • Proven ability to drive customer-focused outcomes.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • A recognition and reward program.
Next Steps

If you are successful in your application, we will be in touch with you soon. Offer of employment with FleetPartners Group is conditioned upon the successful completion of a background check, subject to applicable laws and regulations.


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